Record year for Mercedes-Benz Vans

1st March 2016

Mercedes-Benz Vans sold 36,212 vehicles in the UK in 2015 – the company’s best ever year, and an increase on 2014 of 3.4%.

Sales of Citan vans increased by nearly 10% to 2,978, with Sprinter also outselling 2014 thanks to 17,995 van and 7,717 chassis registrations in 2015.  Vito volume remained stable, despite the disruption of a change in model, while used vehicle sales increased by 16.8% over the previous year.  The number of new customers increased by 16%.

Mercedes-Benz dealer network activity also increased, to 920,000 workshop hours sold (a 2.2% rise) and 11,300 new service contracts activated (up 18.7%).  There was a 6% rise in customer-pay parts sales as well, and a 6.2% jump in the number of vehicles being serviced by Mercedes-Benz dealers.

MobiloVan, the free roadside assistance programme, continued to deliver a class-leading average roadside assistance time of less than one hour and a roadside repair rate in excess of 80%. 

Mercedes-Benz Financial Services had a record-breaking year, funding almost £294.3m worth of vans in 2015 (16% up on 2014).  MBFS continues to fund one in three Mercedes-Benz vans in the UK.

“We were very clear that 2015 would be a year of sustainability, focused on maintaining our registration benchmark, so to achieve this in some style is a fantastic achievement and testament to the hard work and commitment of our colleagues,” Steve Bridge, the Managing Director of Mercedes-Benz Vans UK, said.

“Not only are we selling more vehicles, but we are selling more vehicles to more customers, which is key.  Our products are award-winning, and our services that take care of customers once they’ve purchased our vans are market-leading.  We do everything from financing and insuring a van, to repair and maintenance, roadside recovery.  We can even dispose of a van at the end of its life.  We’re finding more and more that our customers are taking up this full service offering.”