Three big challenges for CV operators
20th May 2012
Commercial vehicle operators face three major challenges over the next five years – cyber security, multi-channel retailing and hiring the right people, says a new joint report from the Freight Transport Association and the consultancy PwC
- Cyber security. The threat to businesses and organisations highly dependent on the internet and other cyber media from disruptive attacks by hackers, terrorist and criminals. How do you protect yourself whilst maintaining the necessary connectivity with customers, suppliers and staff?

- Multi-channel retailing. The growing use of the internet by consumers to purchase goods has disrupted traditional logistics models based on deliveries toHigh St stores. Logistics needs to encompass the demands of these new channels in order that businesses can efficiently capture the new opportunities they bring.
- The talent crunch. Fewer, better educated entrants to the workforce will make attracting the right talent a lot tougher in the next five years. The next generation will also be more selective and aware of their value in the marketplace. Businesses will need to understand the ‘millennial’ generation better in order to recruit them.
Launched at the Commercial Vehicle Show, The Logistics Report 2012 reviews the state of the logistics sector over the past 12 months, as well as discussing the challenges ahead and strategies for growth. It is free to download from the FTA’s website and includes a logistics dashboard, bringing together more than 50 indicators giving different perspectives on the industry and the performance of the economy.
In the short-term, for 2012, the report says the Olympic and Paralympic Games will be logistics’ biggest operational test and that, although London-focused, the impacts on supply chains will be felt across the UK. The London Mayor election in May will also decide how much of the high profile achieved for logistics survives as a legacy.